If you are doing a business, then you must know that most businesses do not work without credit. To develop healthy relationships with the customers, you have to work on credit with them. However, the drawback of working on credit is that some customers fail to make the payment on time. Moreover, there are customers who never make the payment until they are threatened by taking a legal action against them. In such case, Alternate Collection Letter is sent to them to tell that the company plans to take a legal action, if the customer does not respond till the final deadline.
The first paragraph of the letter should clearly state that the customer's account is added in defaulters list. Moreover, you can tell that the company plans to opt for legal action against the customer. In the second paragraph, show some leniency by giving the customer some more time to clear the dues. Meanwhile, threaten him if he fails to make the payment before the deadline, he will have to face the court.