Familiarize yourself with virtual answering industry
If you want to be a virtual receptionist, you will need to understand the support systems you will be required to use. If you know someone already in the profession, you can watch them to see how they work.
Build a good receptionist resume
Build a good receptionist resume, highlighting your strengths, especially communication skills. Since most of the answering-service industry jobs need the employee to meet the needs of the customer on a phone or other voice mediums, your resume should be based on any customer-service related job you have had in the past.
Make sure you have time to work
Before committing to virtual receptionist’s position, consider your daily routine and obligations. Ensure that you have enough time to work as a virtual receptionist. Remember a flexible work schedule is crucial for virtual employees. You may be required to answer phones late night and early morning.
Make sure you have the required equipment available at your home
Make sure that you have all the office equipment available at the place you want to virtually work from. A landline is a must for a virtual receptionist, and in some cases you may need more than one line. You will also need a high speed internet connection and popular communication software.