Hard Reset Your iPod
Press the Menu button and simultaneously press the bezel button at the bottom of the iPod screen. You will find the two buttons on the top and bottom of your iPod respectively. If you have trouble understanding which button to press, consult the manual that came with your Apple device, or simply visit the company’s official website to get a better idea of what you need to press.
Hold down both the buttons for about 10 seconds until you see the iPod screen go black and an Apple logo come on. If nothing appears on the screen, take your fingers off the two buttons and place them there again.
Release the button and then select your language.
Resetting your iPod’s Settings
Press the Menu button on your iPod to wake it up from sleep and then tap the “Settings” icon.
Look for the “General” tab in “Settings” and tap it.
Once you get into the general settings, scroll down to locate the “Reset” tab. Press it.
Now press the “Reset All Settings” tab. Your device will ask you to confirm if you really want to reset all settings. Confirm your action by tapping “Reset All Settings.” You can also erase all the content from your iPod as well by tapping the “Erase All Content and Settings” tab, which is also located in the “Reset” window. Confirm the action by tapping “Erase iPod.”