Stay calm during a hostage situation. Take deep breath in order to maintain flow of oxygen to the brain and other parts of body. You should think carefully before making any move. Do not look suspicious or move suddenly. If so, captors might think you are escaping or attacking and they might harm you.
Do as you are told to do
You need to comply with the demands of the hostage takers. Be attentive and stay alert all the time. Remember to discard any thoughts of becoming a hero or escaping. These stunts only look great in movies; in real scenarios you might get hurt or even get killed during the process. Keep in mind that terrorists will not think twice before killing you.
Address the captors with respect
Answer precisely and clearly to whatever the captor is asking. You should address them with respect and politely answer their questions. Remember to avoid showing any anger or frustrations.
Maintain your dignity
Keep your dignity in front of the captors. You should not beg, grovel or become hysterical. Also avoid crying in front of them.
Observe the area
You need to observe the area for any potential escape routes when smoke bombs are used. Stay at your place and get down immediately if and when the rescue team arrives.
Try to communicate with other captives
In case there are other captives, you should communicate with them as much as is safely possible. Through looking after each other, you will let be able to handle the captivity in a better way.