– It is not a bad idea to have a survey available at your website to ask visitors if they found the website useful and also seek their feedback on how to make it better. This can be useful in improving the website in general as well as the FAQ page.
– Make sure that the categories are posted alphabetically and not haphazardly on the FAQ page to save a bunch of time for visitors.
– Image Courtesy: nmmedicaid.acs-inc.com