During business transactions, you may find yourself in a situation when you are not satisfied with the services of the other party and you want to register a complaint. The most effective method is to send a complaint email to the relevant person.
It can be a tricky job as you want to convey your discontent but you do not want to affect your relationship with the other party. For that, you will have to keep a couple of important things in mind while sending an email.
In the beginning, you will have to put the correct email address of your addressee followed by the subject of this draft. Then start your email with the proper salutation.
In first paragraph of the email, you will provide your addressee the exact information of the product. It includes the type, date and consignment number of the product. Do not drag the opening paragraph and come to the point straight away.
Next paragraph will comprise of some courteous sentences to make them realise that you still value their services. However, make sure that you are not forgetting the real purpose of this correspondence.
In the last paragraph, you will suggest some solutions and mention few remedies. You may give the other party an ultimatum in a tactful manner.
Conclude your email with proper closing followed by your designation and name.