During business dealings, blunders happen but these mistakes never harm your company rather it is the way you handle such unexpected situations. Expressing your remorse is very important to make the other party realise that you are responsible enough to make amends.
Sending a formal apology email is the best way to calm things down. However, you will have to be very careful while writing such email as you do not want to damage your relationship with the other party. You should not only say sorry but also give them a solid reason that caused this blunder.
For making your email more effective, make sure that you are following the right format. The first thing you should do is to put the correct email address followed by a catchy subject of the email.
After this, you will give a suitable salutation and then come to the point straight away in the opening paragraph.
Use the second paragraph of your email to mention the reasons that led to this situation. You may refer to your past record and draw the other party’s attention to the fact that it never happened before.
In the next paragraph, assure your addressee that it will never happen again and express your remorse for all the inconvenience.
Conclude your email with a proper closing followed by your name and other necessary information.