Setting up the meeting
Before calling an employee over, it is important that you set a date and inform the concerned workers about the skip level meeting. Managers for Large organizations will have trouble slotting time for such talks so it is important that they make a note of it. Avoid Cancelling, rescheduling, delaying or holding it at the last moment. Send invitations to all employees and ask them to confirm their presence - RSVP. Keep the direct supervisors in the loop as well so that they don’t feel insecure.
Do your homework
Decide on the length of the meeting. Although the duration can stretch depending upon the discussion, don’t keep it too short where employees feel disengaged. Moreover, it is important that you review each employee’s performance beforehand, and what they have been able to accomplish within the organization. Prepare some questions which you are going to ask. This may be related to an upcoming project or an issue which you feel requires addressing. Draft out a purpose of the meeting and stick to it.
Conduct the meeting
The meeting should have a professional feel, where you start by appreciating their presence. Talk about the issue you have prepared before asking employees some lighter questions, unrelated to the workplace. Get their opinion on it and answer their queries if possible.
After the meeting has taken place, you may be required to offer feedback. Send thank-you emails if all issues have been resolved or inform them that you will get back after reviewing the concerns again.