How to Contact Better Business Bureau

As a customer or client, it is extremely hard to trust any company in this day and age with so many scams out there. This was the reason why Better Business Bureau (BBB), a non-profit organisation, was established in 1912. The basic job of the BBB is to ensure quality and credible service to the consumers all around the United States and Canada. Most US citizens know about the BBB but still there are many who either fail to contact the bureau or adopt a lazy approach, which is the reason why many scams are still operating, causing serious financial losses to those unaware.

Things Required:

– Telephone
– Computer with internet connection


  • 1

    Call the BBB

    The most effective way of contacting the BBB is to call the local office of your bureau directly and take information regarding a company. Check your local listings and make sure that the toll-free number of the BBB office of your state is written in your telephone directory. Before you sign a contract with any kind of a company, it is highly recommended that you call the BBB immediately to verify the credibility and past record of that organisation.

  • 2

    Talk to a BBB representative

    You will come across an automated system when you call the toll free number of the BBB and will have to follow the instructions before the system gives you the information about the desired company. However, if you are not good with automated systems and are facing problems in getting the required information, it is strongly recommended that you should talk to a BBB representative by following the recorded instructions. A BBB representative will give you detailed information about the company you are looking for.

  • 3

    Visit the BBB website

    In order to check the standing of any business, you can also visit the website of the BBB ( You can easily check the rating of any company over the internet and save yourself from any kind of a scam.

  • 4

    Make a complaint

    If you are not happy with any company or business, you should call the BBB immediately or visit their website to file an official complaint. Keep in mind that the BBB gives ratings to companies as per the feedback they receive from consumers. By filing a complaint, you can help the BBB assess the performance of that organisation.

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