Depending on the severity of the crime committed, the first thing that needs to be established is your cool. Yes. Remaining calm in such situations is the key to handling them at your best.
Inform the Metropolitan police department of London by dialing 999 for emergency cases and 101 for non-emergency cases.
There are times when the victims do not wish to directly approach the police with their case and for that reason; there are different NGOs and other organizations working as intermediaries. There are based in different boroughs and some work throughout London. They are:
Borough of Lambeth has various departments set up for different kinds of hate crimes, starting from disability hate crimes to racist and LGBT.
Borough of Lewisham promises to keep the victim’s case discrete and maintain confidentiality while no action is taken without the sufferer’s consent.
South Lakeland District Council website has a form that can be downloaded from the website and returned to them so they can deal with the hate crimes in that area.
Besides that, the Crown Prosecution Service has guides on prosecuting different hate crimes. Details can be taken from the website.