How to Return an Online Purchase

In this fast moving world, the rapid technological advances have removed the distances and people are able to buy products from anywhere in the world. Buying a specific brand product from anywhere in the world is not difficult anymore. Unlike the times, when you had to request your friends or relatives coming from a specific place to bring your desired thing, you can now order anything of your choice online.

Everything has its cost. Since the development in technology allows you to buy a particular product from anywhere in the world, the problem lies is if your product is not brand related then you would not be too sure about the quality. At times, people often regret ordering things because they do not suit them well or appeal them as they did in the pictures and they want to return or exchange them.

In general, items purchased online come with a 30-day return guarantee and that too without use or damage. If you have bought a thing but suddenly, your mind has changed and you do not feel comfortable with it, you can return it without any hassle. All you have to do is to make sure that the product is returned within the mentioned time frame.

The condition of return or exchange varies from store to store. Some allow you to return used products while others have strict policy that the opened products will not be returned or changed.


  • 1

    Open your web browser and go to the online store’s website from where you purchased the product.

  • 2

    In order to return the product, you should read carefully their return or exchange policy. If you have not opened the product and the package is still sealed, returning it should not be a problem.

  • 3

    The online store would have mentioned a ‘product returning label’ for their customers; take out the print of the label. You can do this by taking the screen shot of the page or by saving the image.

  • 4

    You should notify their customer care centre about your problem and make them aware that you are going to return the product, as this will position you in a better place. Feel free to ask any question you have in mind regarding their return or exchange policy.

  • 5

    If you have purchased the product from a third party, you should contact the seller directly.

Leave a Reply

Your email address will not be published. Required fields are marked *

+ four = 10