How to Update Security Question and Answer in cPanel

For security purposes, security questions are set so that your cPanel account remains safe. These questions are set from WHM which is available for Reseller hosting, VPS and dedicated server holders only. If you are on shared hosting, you won’t find any option for managing security questions. When from WHM, ‘Limited Login from Verified IP Adresses’ option is selected, it means if you try to access your cPanel from an unverified IP address, you will be required to answer the security question.

To update and manage your security questions and answers for cPanel, follow this quick guide.


  • 1

    First of all, access your cPanel and look for WHM or alternatively, login to WHM directly from http://IP:2087.

  • 2

    Now in WHM, look for Security Center and then find 'Security Questions'.

  • 3

    Click on the option Edit Questions and Answers.

    After selecting each question type an answer in the space given beneath each question.

  • 4

    According to your choice, one by one select four security questions; this can be done by using the pull down menu present on the right side of the “Please Select Question” bar.

  • 5

    After selecting questions and defining your answers hit the continue button. Make sure that you note down the questions and answers and keep it somewhere safe. You will need these in case you have to login for some issues.

  • 6

    If you wish to reset your security questions then after editing click the Reset Security Questions button.

  • 7

    Although these instructions are relatively simple to follow if you find any difficulties then try them again from the beginning and try not to skip any of  the steps. If it still doesn't work out for you then go online and visit some of the forums or websites that offer assistance with regards to setting or configuring cPanel. You will find a tremendous amount of information and solutions that are available for any particular issue. There are many expert users that will be happy to help you find what you are looking for by offering some great advice, tricks and tips with regards to cPanel. Make sure that you carefully go over all the posts to see if your questions have been answered previously. You can also check a nice selection of various video tutorials that are always available online. The best part is that you can see the steps being done by an expert which you can easily follow on your computer to get the job done right.

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