Be certain that the charge on your bill was indeed not incurred by you. Errors can often take place but one must not be dishonest about such a matter. It is quite possible that it is an error on the part of the vendor or the system used by the credit card company. It can also be a case of theft of your credit card number which is quite common unfortunately.
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Contact Lender Immediately
Contact the lender immediately and let them know that the charge has not been incurred by you. Make sure that a dispute is officially opened. This is important to safeguard your rights. Most credit card service providers charge zero liability in case of credit card fraud these days. In case of a card number theft, make sure that you get the card closed down and request a new one.
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In order for the dispute to be successful in your favour, keep following up. If it is just an error by the company, it should be resolved soon. However, in case of wrong charge by the vendor or a stolen card number, the credit card company will have a full inquiry and this can take time. You will have your remaining credit during this period.
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