Goodbye Email to Client

If you were representing an organisation and you have decided to leave that company then it is your responsibility to inform all of your clients about this development. This is important not just because it ensures that your departure is not causing any harm to your ex-employer but it also leaves a good impression on your clients about you.

Writing a goodbye email is a tricky job as you do not want to get involved in any dispute rather this email is just a notification for your clients. Following are a couple of important directions that can help you in drafting this email.

First of all, you should ensure that the email address you are putting is correct. Next, give a proper salutation and start your email.

In the first paragraph, you will inform your recipient about the recent development straight away and include some necessary details to give a clear idea of the situation.

Next paragraph will comprise of some sentences expressing your gratitude for all the trust and support given. However, do not forget to mention the name of your successor for further dealing.

In the end, give complete contact information for future correspondence. End your email with suitable closing followed by your name and other details.


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    Sample of Goodbye Email to Client:

    Subject: Goodbye Email

    Dear Carla,

    I am dispatching this note to inform you that I will be no longer be dealing with you as Sales Manager of Grace Foods Pvt. Ltd as I’ve decided to leave this company on August 30, 2011. Few personal reasons forced me to bid adieu to this organisation but I will be working with Taste Buddy Pvt. Ltd from next month.

    While saying goodbye to you, I would also like to thank you for showing great support and trust throughout this business relationship. I want to inform you that Mr. Andrew will replace me and I hope you will enjoy a positive working relationship.

    However, if you want to contact me then feel free to call me at 967-290-743 or email me at

    I thank you again and wish you the best of luck.


    Kelly J. Lackey
    Sales Manage
    Grace Foods Pvt. Ltd

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    Template of Goodbye Email to Client:

    To: [Email address of the recipient]
    Subject: Goodbye Email

    Dear [Name of the recipient],

    This is to inform you about my decision of leaving [organisations’ name] as [mention your designation]. I am leaving for another organisation on [Date of your departure].

    I wanted to bid farewell and say thanks to you for all of your cooperation during our business dealings. I also wanted to inform you that [name of your successor] will be holding this seat from onwards.

    However, I hope we will remain in touch in future. I am sending you my contact numbers [mention the necessary information] and expect the same from you.

    Wish you well in your future endeavors.


    [Your Name]
    [Your Designation]
    [Your Company]

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