How to Decline Refund Request

Declining to refund money is sometimes important as your customer or potential client should be informed politely and in a very brief manner. Refund of money sometimes is against your company policy or your circumstances of the product warranty. Usually if any product does not have the warranty which is used for refunding money, you can tell your customer and give all kind of possible detail as why he or she is not eligible to take back the money. Declining to refund money also shows how professional you are in a specific trade or industry. It will also show that your company or business has a solid reputation as you do not want to get involved with anything which could harm your business in any manner. Refunding money is your right if you have previously stipulated this in any agreement that a customer has agreed to.


  • 1

    Get help from the internet

    You can use the internet for any kind of help. Internet is a good platform where you can get involved with many people and websites which will certainly give you detailed help on any topic. You can also use the internet to get more information and help. Not only you will get positive help from the internet but you can also get information which will give all types of guidelines. Internet will also help you in other ways which will be a proper guideline.

  • 2

    Courteous language

    Courteous language will give a very polite impression about your attitude and behaviour as to why you are declining to refund money. The reader will fully understand as your company policies do not allow a refund of cash.

  • 3

    Brief statement

    A brief statement will also explain why you are not going to refund money. It is very important that you choose the right words and explain all the things which are required.

  • 4


    Proofreading is very important as it will give a very good impression on the reader. You should always read it again and be careful writing anything about your company.

Leave a Reply

Your email address will not be published. Required fields are marked *

nine × = 81