The first thing you need to do is to make your employees realise that they are accountable to you and they are supposed to achieve their targets even in your absence. It is better to send them a list of their job responsibilities and give them a wake-up call.
Maintain the record of every staff member in a file. This file will comprise employee’s track record, achievements, targets, work reports, attendance record etc. This exercise will not only keep them focused but it will also help you to understand your staff members.
Nothing can replace the importance of a visit to the place. Though, you can supervise your staff through modern ways of communication but still you should visit them at least twice a year. This will give your employees a chance to know you and your working style. Moreover, it will help you to examine the local office and resolve some issues which cannot be resolved without your presence.
Encourage your employee to contact and update you about everyday development. You can have an effective communication through video conferencing. However, you can maintain the connection by exchanging mails at the end of the day.
Sometimes, you can supervise and motivate your employees by just making a call. Ask them how things are going and do they want to share something? Try to change the impression that there is always something bad whenever you call.
The best way to evaluate your staff’s performance is to contact the people they are dealing with. Ask the clients about their services and you will see that this technique is really helpful in supervising the staff in remote locations.
Evaluate your staff members regularly and this will keep their sense of responsibility alive. Encourage and appreciate your employees even on small achievements. Make them realise that you value their services.