Phones are a vital factor in any business. They provide communication with your customers. Clear communication and efficiently being able to process and handle calls is the key to maintaining positive relationships
with your clients. There are many types of phone available but which one best suits your needs? Do they have the options needed to fulfill the telephonic requirements of your business?
Altiserv is a great brand if you are looking for complete IP-PBX systems at a high scale level for a reasonable price. With increments as low as 25 up to 300 users per system they are able to service the smallest and largest businesses with professional and reliable phone performance. They allow for multi-site installment and have remote abilities. This system include comprehensive call reporting, have built in computer technology integration compatible with Microsoft Exchange and Outlook. It also includes Gold Certified Microsoft CRM integration. AltiGen phone models support single and multiple operator bases and have IP as well as analog extensions.
Business that provide call center services access to AltiServ Contact Center (ACC) is available. ACC provides call recording, skills based routing, IVR, enhanced management and reporting software, dynamic call priorization, as well as including a custom supervisor and agent interface to maintain and fulfill the requirements of any call center.
In order to maintain and achieve the highest possible return on your investment, your telephone choice must have the necessities to control costs and increase productivity. The AltiServ systems allow you to effectively manage your business system without having to have out of pocket expenses a professional would require. Remote offices and Telecommuters can communicate through VOIP to reduce and or eliminate to traditional phone bills and the higher cost of traditional phone lines. Call routing capabilities are flexible and user friendly features help to increase productivity for any type of employee. AltiServ Products have been recognized for the innovation and quality of the models provided. AltiServ has been recognized with over 40 industry rewards and was recognized by CT Labs as “Best of Breed”