Adjudicator’s Office London

The Adjudicators Office works with a purpose to handle and resolve the complaints of individuals or businesses against HM Revenue & Customs, the Valuation Office Agency or The Insolvency Service. The Adjudicator’s office also, gives these organizations advice so as to improve their performance and deal with complaints in a refined and satisfactory manner. The office has experts professionals that work fairly and with objectivity towards complaint handling. The efficiency and effectivity of the Adjudicator’s office is manifested by the fact that a total of 2284 complaints were catered by the Adjudicator’s office in the year 2011. The office specifically focuses towards betterment of Tax Credit process and also protects the confidentiality of information.

Contact: +44 20 7667 1830

Visit Website of Adjudicator’s Office


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    Facilities & Services

    The Adjudicator's office works to handle the complaints against HM Revenue & Customs, the Valuation Office Agency or The Insolvency Service. A complainant must initially go through the relevant department's initial and internal complaint processes and if still unsatisfied then it can contact Adjuducator's office. Adjudicator's office resolve some cases by mediation where both parties reach an agreeable point as to how the case should be settled while for other cases (where mediation is inappropriate) recommendations are sent to the department or the complainant. If a complainant is still not satisfied then it can forward the complaint to Parliamentary Ombudsman as a last resort.

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    Operational Hours

    The office works between 9.00 am to 5.00 pm from Monday to Friday.

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    How to Contact

    The Adjudicator's Office can be contacted at:

    Contact: +44 20 7667 1832

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    8th Floor, Euston Tower, 286 Euston Road, London,NW1 3US, United Kingdom

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    How to Get To Adjudicator's Office

    By Tube

    From the Warren Street tube station, move northwest on Tottenham Court Rd/A400 toward Euston Rd.  Turn left onto Euston Rd. The Adjudicator’s office will be on your right. View Map

    By Bus

    Buses numbering 18, 30 and 205 reach this bus stop will take you to the Adjudicator’s Office by dropping you at ‘Warren Street, Warren Street (Stop KA)’. This bus stop is right opposite the Adjudicator’s office.

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