If you are a customer who is unsatisfied with the performance of their service provider then launching an official complaint is the best way to get a positive outcome out of a negative situation. Though, you can register your protest by going there personally but sending a complaint email is the best thing you can do to keep a record of this activity.
However, writing an effective complaint email is a tricky job as it’s just like playing with a double edged sword as any mistake can harm you as well. You must keep a couple of important things in mind while drafting a complaint email.
You should start by ensuring that the email address of the recipient is correct. Also, you should also put the subject of this email to lock the attention of reader.
Next, you should give the proper salutation and then mention the reason why you are writing this email. You should address the relevant person tactfully. For instance, blaming them straight away is not a good idea rather you should praise them in a couple of sentences before discussing the core issue.
In the next paragraph, express your disappointment and then demand some compensation. However, do not forget to include facts in figures in your complaint.
Last but not the least, provide your complete contact information and conclude your email with an appropriate closing.