Prisons and Probation Ombudsman London

Prisons and Probation Ombudsman is an independent body that investigates the complaints or deaths of prisoners in prisons, immigration cells or in probation centres. After receiving a complaint, the Ombudsman office first checks whether or not the complaint was lodged with the internal complaints department of the prison. Then the office ensures the eligibility of the complaint. After this the complaint is handed over to one of the teams to ivestigate the matter. If the complaint is upheld then recommendations are forwarded to the organization and written proof is demanded from it to implement the complaint.
Contact: +44 20 7035 2860
Visit website of Prisons and Probation Ombudsman


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    Facilities & Services

    Investigates complaints and deaths of prisoners, people in probation cells or form those in immigration removal centres.  The process to file a complaint is very easy. All one needs to do is to send a complaint form to the Ombudsman office along with any original documents one wants to attach to it.

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    How to Contact

    The Ombudsman office can be contacted at their email address.


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    Careers at Prisons and Probation Ombudsman

    For job openings or career opportunities in click here.

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    Location of Prisons and Probation Ombudsman

    Ashley House, 2 Monck Street, London SW1P 2BQ, United Kingdom

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    How to Get To Prisons and Probation Ombudsman

    By Tube

    From the closest underground station of St James Park, move southwest on Broadway toward St. Ermin's Hill and continue onto Strutton Ground. Turn left onto Old Pye St and then right onto Perkin's Rents. Now turn left onto Great Peter St. Turn right onto Monck St and the Prison & Probation Ombudsmen office will be on your left side. View Map

    By Bus

    The closeby bus stop is Westminster, Horseferry Road Marsham St (Stop NL). One can ride bus number 88 to this bus stop. ‎From the bus stop move North on Marsham St/B326 toward Great Peter St and turn left onto Great Peter St. Turn left onto Monck St and the Prison & Probation Ombudsmen office will be on your left side.

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