Facilities & Services
The office resolves complaints between clients and a range of institutions providing financial services like Banking, financial advice,mortgages, hire purchase and pawn broking, insurance, money transfer, credit cards and store cards, stocks, shares, loans and credit, pensions, savings and investments, unit trusts and bonds.
- Chief Executive
- Decisions Director
- Director of Finance and Performance
- Director of Communications and Customer Insight
- Operations Director
- Principal Ombudsman & Legal Director
- Director of Human Resources (HR)
Non Executive Board
---Nomination and Remuneration Committee
From Monday to Friday the timings are from 8:00am to 6:00 pm. On Saturdays, however, the timing are from 9:00 am to 1:00 pm.
South Quay Plaza, 183 Marsh Wall, London, E14 9SR, United Kingdom
How to Contact
To contact the office of Financial Ombudsman Services in London you are visit them at the location mentioned above or by utilizing the email address or the telephone number given below:
Contact: +44 20 7964 1001
How to Get to Financial Ombudsman Service
From the Canary Wharf Tube station move north on Upper Bank St toward Canada Square then turn right onto The South Colonnade. Turn right onto Montgomery St then turn left toward Preston's Rd/A1206. Turn right toward Preston's Rd/A1206 and then turn right onto it (Preston's Rd/A1206). Move with the slight right to stay on Preston's Rd/A1206. At the roundabout, take the 1st exit onto Marsh Wall. The office will be on your right side. Click walking directions to Financial Ombudsman Service. View Map
The nearest bus stop of Admirals Way (Stop B) is served by Bus number D8. From the bus stop move east on Marsh Wall toward Millharbour and the Financial Ombudsman office will be on the left.