When you do business with an individual or an organization, you constantly have to let your customers know that you care for them and that you have not forgotten them despite a massive customer base. However, in order to make your customers engaged to your business, correspondence should be used as the most important tool.
Writing a short sales thank you letter can work wonders for your relationship. Here is how you can write a quick, yet powerful sales thank you email.
Start the first paragraph of the email by thanking your customer. Do not go overboard on mentioning every single detail of the product or service that the customer has expressed his interest in – as you can do that in the following paragraphs; be sure to keep the first paragraph as short as possible.
In the second paragraph, you can talk about the relationship you and you customer have been enjoying. Tell the customer how much you care for them and making them happy is your top priority. You can also ask the customer for sending you feedback on your new products or other special services.
In the third paragraph, you can talk about the products and services. If you have upgraded your product, state it and explain its features. If your company is going to launch a new service, it is better to inform the customer in advance.
Conclude the email by thanking the customer once again.