Sales Thank You Email

When you do business with an individual or an organization, you constantly have to let your customers know that you care for them and that you have not forgotten them despite a massive customer base. However, in order to make your customers engaged to your business, correspondence should be used as the most important tool.

Writing a short sales thank you letter can work wonders for your relationship. Here is how you can write a quick, yet powerful sales thank you email.

Start the first paragraph of the email by thanking your customer. Do not go overboard on mentioning every single detail of the product or service that the customer has expressed his interest in – as you can do that in the following paragraphs; be sure to keep the first paragraph as short as possible.

In the second paragraph, you can talk about the relationship you and you customer have been enjoying. Tell the customer how much you care for them and making them happy is your top priority. You can also ask the customer for sending you feedback on your new products or other special services.

In the third paragraph, you can talk about the products and services. If you have upgraded your product, state it and explain its features. If your company is going to launch a new service, it is better to inform the customer in advance.

Conclude the email by thanking the customer once again.


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    Sample Sales Thank You Email

    Dear Mr. Stephen Collin,

    We would like to thank you for putting your trust in the products of our company. Your support has been helpful in making our services and products even better.

    Despite tough competition and skyrocketing prices in the market, we are glad that you have been with us and know how to spot quality products. Your interest in us keeps us productive and energetic.

    The products, that you had requested for in your order, will be delivered to you before your deadline. The good news is that we are going to launch another surefire product in the next couple of days; you will be notified of this via email.

    We will thank you once again for keeping us in touch and look forward to seeing you soon.


    Manager HR,
    ACD Company Limited,
    New Jackson Street, 4553,
    New York, NY 10023

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    Template of Sales Thank You Email

    Dear Mr.___________

    We appreciate your interest in us and our services. We must say that your trust in our products has made us serve you with even more care.

    The latest product that you have ordered has taken the market by storm, and it only became possible because of customers like you. We will also inform you that you have augmented this product and the new features will surely put a smile on your face.

    We will thank you again for being with us. Keep in touch with us and follow our website on a regular basis for all sort of updates.


    (Sender’s name)
    (Sender’s designation)
    (Company name)

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